Privacy Policy

Last updated: August 3, 2023

1. Information We Collect

At Platinum Software, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information:
  • Name and contact information (email, phone number)
  • Company information and job title
  • Project requirements and specifications
  • Communication preferences
Technical Information:
  • IP address and browser type
  • Pages visited and time spent
  • Device information and cookies
  • Analytics data

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To communicate with you about projects and services
  • To improve our website and user experience
  • To send newsletters and marketing materials (with consent)
  • To comply with legal obligations
  • To protect against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in our operations
  • In connection with business transfers or mergers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Withdrawal: Withdraw consent at any time

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Types of cookies we use:
  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand website usage
  • Marketing cookies: Used for targeted advertising
  • Preference cookies: Remember your settings

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@platinumsoftware.in

Phone: +91-980-151-5333

Address: Platinum Software, Motihari, Bihar, India