Protecting your privacy on our website what this privacy policy
covers
This
privacy policy pertains to the use of the Platinum Software website at Platinum
Software.in. This privacy policy covers how Platinum Software Pvt Ltd. We”, “Us”, or “Our”) treats personal
information that Platinum Software collects and receives through the website platinumsoftware.in
and School Management ERP, the “Service”
or “Services”). It also describes the choices available to you regarding our
use of your personal information and how you can access and update this
information. Personal information is information about you that is personally
identifiable like your name, address, email address, or phone number.
Information collection and how it is used General Information
You
do not have to give us any personal information, such as your name, e-mail
address, or Aadhar number, to visit the product information portion of our
website.
Platinum
Software collects personal information
when you sign up for a trial or paid subscription to School Software Services. When you sign up, we ask for your
name, email address, phone number, and your business’s demographic and payment
related information.
When
you sign up for a paid subscription, we will ask you to enter your credit card
information or provide an alternative mechanism to pay your subscription dues.
This information is encrypted on computer systems that are secured.
School
Management ERP automatically receives and records information on our server
logs from your browser, including your IP address and the page you request.
School
Management ERP uses information for the following general purposes: products
and services provision, billing, identification and authentication, services
improvement, contact, research, and anonymous reporting.
School
Management ERP will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our Service is
temporarily suspended for maintenance, we might send you an email. Generally,
you may not opt-out of these communications, which are not promotional in
nature. If you do not wish to receive them, you have the option to deactivate
your account.
If
you wish to subscribe to our newsletter, we will use your name and email
address to send the newsletter to you. Out of respect for your privacy, we
provide you with a way to unsubscribe by clicking on the link within the email.
IP Addresses
IP
Addresses are automatically reported by your browser each time you view a web
page or use our Service.
IP
addresses may be used for various purposes, including:
To
diagnose or service technology problems reported by our users or engineers that
are associated with the IP addresses controlled by a specific Web company or
ISP. To estimate the total number of users visiting School Management ERP from specific geographical regions.
Cookies and Other Tracking Technologies
A
cookie is a small amount of data, which often includes an anonymous unique
identifier that is sent to your browser from a website’s computers and stored
on your computer’s hard drive. We do link the information we store in cookies
to the personal information you submit while on our website.
School
Management ERP uses both “session” cookies and “persistent” cookies. A session
ID cookie will get removed automatically when you close your Web browser. We
may use session cookies to make it easier for you to navigate our website. A
persistent cookie remains on your hard drive for an extended period of time. We
may also set a persistent cookie to store your passwords, so you don’t have to
enter it more than once if you so choose. We have cookies on our site but the
data is only collected in the aggregate. We use a third-party tracking service
that uses cookies and other tracking technologies to track non-personally
identifiable information about visitors to our site in the aggregate.
If
you reject cookies, you may still use our website, but your ability to use some
areas of our site, such as contests or surveys, will be limited.
Web Beacons / Gifs
School
Management ERP uses a software technology called clear gifs or Web beacons to
help us better manage content on our website by informing us what content is
effective. These technologies are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements of
Web users. In contrast to cookies, which are stored on a user’s computer hard
drive, clear gifs are embedded invisibly on Web pages and are about the size of
the period at the end of this sentence. In some cases, we tie the information
gathered by clear gifs to our customer’s personal information; an example would
be tracking emails that have been opened by recipients which allows us to
measure the effectiveness of our communications and marketing campaigns.
3rd Party Tracking
The
use of cookies by any tracking utility company is not covered by our privacy
policy. We do not have access or control over these cookies. Tracking utility
companies may use session ID cookies and/or persistent cookies.
We
use Local Storage, such as HTML5, to store content information and preferences.
Third parties with whom we partner to provide certain features on our website
or to display advertising based upon your Web browsing activity also use HTML5
to collect and store information. Various browsers may offer their own
management tools for removing HTML5.
Behavioral Targeting / Re-Targeting
We
partner with a third-party ad network to either display advertising on our
website or to manage our advertising on other sites. Our ad network partner
uses cookies and Web beacons to collect information about your activities on
this and other websites to provide you targeted advertising based upon your
interests. If you wish to not have this information used for the purpose of
serving you targeted ads, you may opt-out by clicking here. Please note this
does not opt you out of being served advertising. You will continue to receive
generic ads.
Information sharing and disclosure
School
Management ERP may be required to disclose personally identifiable information
or protected health information under special circumstances, such as to comply
with subpoenas or when your actions violate the School Management ERP Terms of
Service.
School
Management ERP may share demographic information with business partners, such
as “7% of School Management ERP customers are in the INDIA region” or the like.
No personally identifiable information or protected health information will
ever be used without your permission (i.e., we will ask you before using a
quote or testimonial).
Third-party
vendors, including Google, show our ads on sites on the Internet. Third-party
vendors, including Google, use cookies to serve ads based on a user’s prior
visits to our website. Users may opt out of Google’s use of cookies by visiting
the Google advertising opt-out page.
School
Management ERP does not rent, sell, or share personal information about you
with other people or nonaffiliated companies for promotional purposes except to
provide products or services you’ve requested or when we have your permission.
With
your consent, we do share your name and email with certain partners we may work
with. If you would not like your information shared with these partners,
uncheck the box when asked this option or notify us via privacy@platinumsoftware.in.
It
may be necessary to share information in order to investigate, prevent, or take
action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of School
Management ERP terms of use, or as otherwise required by law.
We
will transfer information about you if Platinum Software is acquired by or
merged with another company. In this event, Platinum Software will notify you by
email or by putting a prominent notice on the Platinum Software website before
information about you is transferred and becomes subject to a different privacy
policy.
We
use other third parties such as a chat service provider to provide customer
service to you, a credit card processing company to bill you for goods and
services, an email service provider to send out emails on our behalf. When you
sign up for these services, we will specify what personally identifiable
information is being shared as necessary for the third party to provide that
service.
Accessing, updating, or correcting your personal information
If
your personally identifiable information changes, or if you no longer desire
our Service, you may correct it or request deletion by contacting us by
telephone or postal mail at the contact information listed below. We will
respond to your request to access within a reasonable timeframe.
We
will retain your information for as long as your account is active or as needed
to provide you services. We will retain and use your information as necessary
to comply with our legal obligations, resolve disputes, and enforce our
agreements.
Security
The
security of your personal information is important to us. When you enter
sensitive information such as credit card numbers on our registration or order
forms, we encrypt that information using secure socket layer technology (SSL).
While
we follow generally accepted industry standards to protect the personally
identifiable information submitted to us, both during transmission and once we
receive it, no method of transmission over the Internet, or method of
electronic storage, is 100% secure. Therefore, while we strive to use
commercially acceptable means to protect your personal information, we cannot
guarantee its absolute security. If you have any questions about security on
our website, you can contact us at privacy@platinumsoftware.in.
Customer testimonials, comments, and reviews
We
post customer testimonials, comments, and reviews on our website which may contain
personal information. We do obtain the customer’s consent to post their name
along with their testimonial via email prior to posting the testimonial. If you
wish to update or delete your testimonial, you can contact us at privacy@platinumsoftware.in.
You
should be aware that any personal information you submit on blogs on this site
and others can be read, collected, or used by other users of these forums, and
could be used to send you unsolicited messages. We are not responsible for the
personal information you choose to submit in these forums. To request the
removal of your personal information from our blog, contact us at privacy@platinumsoftware.in.
In some cases, we may not be able to remove your personal information, in which
case we will let you know if we are unable to do so and why.
Links to other sites
If
you click on a link to a third-party site, you will leave this site and go to
the site you selected. Because we cannot control the activities of third
parties, we cannot accept responsibility for any use of your personally
identifiable information by such third parties, and we cannot guarantee that
they will adhere to the same privacy practices as us. We encourage you to
review the privacy policies of any other service provider from whom you request
services.
Referrals
If
you choose to use our referral service to tell a friend about our website, we
will ask you for your friend’s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the website. Platinum Software stores this information for
the sole purpose of sending this one-time email. Your friend may contact us at
privacy@platinumsoftware.in to request that we remove this information from our
database.
Collection and Use of 3rd Party Personal Information
You
may also provide personal information about other people, such as their name,
email address, and phone number. It is your responsibility to get permission
from anyone whose personal information you provide to us. We will only use that
personal information for the purpose of completing your request.
Social Media Widgets
Our
website includes Social Media Features, such as the Facebook Like button and
Widgets, such as the Share this button or interactive mini-programs that run on
our website. These Features may collect your IP address, which page you are
visiting on our website, and may set a cookie to enable the Feature to function
properly. Social Media Features and Widgets are either hosted by a third party
or hosted directly on our website. Your interactions with these Features are
governed by the privacy policy of the company providing it.
Single Sign-On
You
can log in to portions of our main Platinum software website using sign-in
services such as LinkedIn Connect or an Open ID provider. These services will
authenticate your identity and provide you the option to share certain personal
information with us such as your name and email address to pre-populate our
sign-up form. Services like LinkedIn Connect give you the option to post
information about your activities on portions of our main Platinum Software
website to your profile page to share with others within your network.
Information Related to Data Collected through the Platinum
Software Services Information Related to Data Collected for our Customers
Platinum
Software may collect information under the direction of its Customers and has
no direct relationship with the individuals whose personal information it
processes. If you are a customer of one of our Customers and would no longer
like to be contacted by one of our Customers that use our Service, please
contact the Customer that you interact with directly. We may transfer personal
information to companies that help us provide our Service. Transfers to
subsequent third parties are covered by the service agreements with our
Customers.
Access and Retention of Data Controlled by our Customers:
Platinum
Software has no direct relationship with the individuals whose personal
information it processes. An individual who seeks access, or who seeks to
correct, amend, or delete inaccurate data should direct his query to the Platinum
Software Customer (the data controller). If requested to remove data, we will
respond within 45 days, subject to any permissible extensions. If the Customer
is a Covered Entity under HIPAA, your rights with respect to your protected
health information are governed by HIPAA as well as our Business Associate
Agreement with that Customer.
We
will retain personal information we process on behalf of our Clients for as
long as needed to provide services to our customers. Platinum Software will
retain this personal information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
Changes to this privacy policy
Platinum
Software may update this policy at any time for any reason. We encourage you to
periodically review this page for the latest information on our privacy
practices.